How come I cannot hear any alerts?
Monday, 04 November 2019
Make sure you have turned on the sound setting of your mobile phone.
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What is the max operational temperature for ECPIN?
Monday, 23 September 2019
The sensor of ECPIN is designated to work under 100’C. However, if ECPIN is inserted into food, it can withstand a cooking temperature up to 300’C.
What if the temperature exceeds the limit?
Monday, 23 September 2019
If the sensor of ECPIN detects a temperature over 80’C – there would be a warning notification pushed by the app. The user should remove the ECPIN from the heat to avoid permanent damage.
How long does it take to charge?
Monday, 23 September 2019
It will take 2 minutes to fully charge ECPIN.
What’s the battery life?
Monday, 23 September 2019
A fully charged ECPIN can detect and report temperature for up to 4 hours.
Do I need to buy batteries for this?
Monday, 23 September 2019
ECPIN does not require batteries.
What is the maximum transmission range?
Monday, 23 September 2019
The transmission distance for ECPIN is 10 meters.
How often does it report the temperature?
Monday, 23 September 2019
The detection rate and response time for ECPIN are 2 seconds.
What version of iOS do you support?
Monday, 23 September 2019
iOS 10.0.3 or above
What version of Android do you support?
Monday, 23 September 2019
Android 6.0 or above
