So a mobile device can monitor up to 8 probes. Can a probe support multiple mobile devices?
Yes! ECPin can be connected to multiple mobile devices at once! You can literally make any family members/friends who have a ECTherm app to monitor the probe.
What do you mean by no pairing needed? Is ECPin not a Bluetooth device?
ECPin is a Bluetooth Low Energy (BLE) device that allows your phone (after turn on Bluetooth) to scan for it and pair automatically.
Would any flare ups damage the probe?
No. Food grade stainless steel casing and ceramic top can handle it with ease.
Is it safe to use ECPin in a 450°F / 230°C oven?
Yes! As long as the metal casing (electronics inside) of ECPin is inserted into meat of your choice then it is safe to withstand up to 212°F / 100°C. The exposed top part of ECPin is made of FDA and LFGB approved ceramic material. It can withstand at least 600°F / 315°C.
What is good about using super-capacitors over batteries?
For one, super-capacitors can be charged and discharged almost indefinitely, but batteries have a limited life. Batteries lose their capacity gradually over their lifetime. Super-capacitors don’t.
How come I had the probe fully charged the night before but the next day it won’t power up? Is the battery defective?
ECPin uses super-capacitor as power source. Unlike typical batteries, a ECPin’s super-capacitor standby power will be discharged in about 6 hours. Therefore it is recommended to charge ECPin before use.
How come I cannot hear any alerts?
Make sure you have turned on the sound setting of your mobile phone.
What is the max operational temperature for ECPIN?
The sensor of ECPIN is designated to work under 100’C. However, if ECPIN is inserted into food, it can withstand a cooking temperature up to 300’C.
What if the temperature exceeds the limit?
If the sensor of ECPIN detects a temperature over 80’C – there would be a warning notification pushed by the app. The user should remove the ECPIN from the heat to avoid permanent damage.
