FAQs

iOS 11 or above

Category: ECPin General

You can recall a previous setting to use in our cook setup manual.

Category: ECPin General

You can review your previous cooking records and cook temperature graph in ECTherm App.

Category: ECPin General

ECPIN only tells the temperature on the metallic tip. If it is not placed at the center of the meat, the accuracy may be diminished

Category: ECPin General

Make sure the probe is in the center of the meat. That will help with the accuracy of ECPIN.

Category: ECPin General
I am afraid not. The wireless signal of ECPIN may be blocked by the microwave shielding of the combo oven.
Category: ECPin General

It depends on the degree of shielding of the individual oven. Assuming air can flow in and out of the oven. The RF signal of ECPIN can pass through these air duct. But the transmission distance may be reduced.

Category: ECPin General

ECPIN can support sous vide cooking, as long as the cooking time is under 4 hours and ECPIN is not immersed into water completely.

Category: ECPin General

ECPIN is water-resistant. It can be used in steam cooking.

Category: ECPin General

The ECPIN is designed to be used normally in a grill. It can withstand the occasional flare-up.

Category: ECPin General

ECPIN comes in different colors. User can distinguish different probe from their colors.

Category: ECPin General

ECPIN supports custom profiles. You can use the circular slide bar in the cook setup screen to choose your target temperature.

Category: ECPin General

User can switch ‘C/’F temperature scale in the setup manual.

Category: ECPin General

Whenever there is a signal loss, a “Signal Loss” notification will pop up. In case you enter the transmission range again, the ECPIN will be reconnected automatically.

Category: ECPin General

Make sure that your ECPIN has been charged! And the app is opened. Your mobile should detect ECPIN automatically.

Category: ECPin General

Android 6.0 or above

Category: ECPin General

The detection rate and response time for ECPIN are 2 seconds.

Category: ECPin General

The transmission distance for ECPIN is 10 meters.

Category: ECPin General

ECPIN does not require batteries.

Category: ECPin General

A fully charged ECPIN can detect and report temperature for up to 4 hours.

Category: ECPin General

It will take 2 minutes to fully charge ECPIN.

Category: ECPin General

If the sensor of ECPIN detects a temperature over 80’C – there would be a warning notification pushed by the app. The user should remove the ECPIN from the heat to avoid permanent damage.

Category: ECPin General

The sensor of ECPIN is designated to work under 100’C. However, if ECPIN is inserted into food, it can withstand a cooking temperature up to 300’C.

Category: ECPin General

Make sure you have turned on the sound setting of your mobile phone.

Category: ECPin General
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