What happens if I cannot get it to connect?
Make sure that your ECPIN has been charged! And the app is opened. Your mobile should detect ECPIN automatically.
What should I do when I lose connection?
Whenever there is a signal loss, a “Signal Loss” notification will pop up. In case you enter the transmission range again, the ECPIN will be reconnected automatically.
Does ECPIN support ‘C/’F temperature scale?
User can switch ‘C/’F temperature scale in the setup manual.
Besides using set profiles, can I use my own temperatures?
ECPIN supports custom profiles. You can use the circular slide bar in the cook setup screen to choose your target temperature.
How can I distinguish which ECPIN I have if I have a lot of them?
ECPIN comes in different colors. User can distinguish different probe from their colors.
Can ECPIN be used in a grill fire?
The ECPIN is designed to be used normally in a grill. It can withstand the occasional flare-up.
Can ECPIN be used in steamer?
ECPIN is water-resistant. It can be used in steam cooking.
Can I use ECPIN in sous vide cooking?
ECPIN can support sous vide cooking, as long as the cooking time is under 4 hours and ECPIN is not immersed into water completely.
Can ECPIN be used in a metal shielded oven?
It depends on the degree of shielding of the individual oven. Assuming air can flow in and out of the oven. The RF signal of ECPIN can pass through these air duct. But the transmission distance may be reduced.
Can ECPIN be used in microwave oven?
| I am afraid not. The wireless signal of ECPIN may be blocked by the microwave shielding of the combo oven. |


